FAQ


* Return and Exchange Policy? *

▲ For damaged, defective, or wrong item(s), you can contact us via instagram (@ulzzangstudio), we'll try to answer you in less than 1x24 hours. We can offer refund or exchange item if it's needed.
▲Please make sure to check the measurements carefully and inquire if more measurements or detailed information is needed. We will have no responsibility for any problems with size or color, RETURN for refund or replacement is not accepted.
▲If you are not happy with our products for some reasons, please message us and we would try to fix it.

* Orders placed outside US? *
Sure we do! Psst~ we even offer FREE SHIPPING WORLDWIDE. Don't hesitate to contact me to make sure everything :)

* Shipping time? *
Processing time may takes 2~4 days and International shipping delivery times may vary between 7 and 30 days.